Vendor Outsourcing and Management

In addition to our pre-qualification partners, Polaris operates a process of vendor outsourcing that covers identification, due diligence, contracting and management. Polaris represents its clients to access the following vendor categories:

  • CROs
  • Central Laboratories
  • Business/Enterprise Consultancy Services
  • Data Management Services
  • eClinical services (IVRS, eCRF, eMob)
  • Patient and site communication services (media, call centres, market research, focus group and concept testing)

Request for information (RFI) and Request for proposal (RFP)

We support sponsors and delegated company teams through the design of bespoke templates and processes that align with specialist services, provide assessment and augment current systems. Through our collective expertise as sponsors, vendors and healthcare professionals, we are well placed to help our clients identify their project needs (including contingencies) and consequently recommend the ‘best company for the task’ while maintaining the most cost-efficient solution for the clinical trial phase, study type and region.

Qualification and audit

In assessing potential vendors, depending on the scale and scope of a project, we address areas such as:

  • Project management
  • Operations
  • IT
  • HR and finance
  • Creative and media
  • Contracts, sub-contracts and outsourced functions.

In follow-up, we design systems for vendor surveillance, contract governance and service optimisation.